Buying Your Hearing Aids Online From Adjust Hearing

Buying your hearing aids online is easy with Adjust Hearing. As an independent provider of online hearing care we have assessed every hearing aid on the market to ensure we are offering the most best technology available.  This keeps your decision simple and means that we can provide you with market leading care and support for this device.

Our 3 step process to Buying Hearing Aids Online

Purchasing your hearing aids online from Adjust Hearing is a simple 3 step process.

Step 1 – Assess

Initial Assessment & Remote hearing Evaluation

Firstly we require you to book in for an initial assessment. This gives you the opportunity to meet your audiologist for the first time on a video call. The audiologist will ask a few questions and will determine your suitability for our completely remote solution.

After your initial assessment we post out our hearing test equipment so we can perform an accurate evaluation of your hearing. This also includes video otoscopy which many online providers do not offer. Our approach is more accurate than an online hearing test as the equipment is calibrated to recognised standards.

Step 2 – Invest

Individual Management Plan & Hearing Aid Fitting

On completion of your remote hearing evaluation, the audiologist will discuss your results and work towards developing your individual management plan. If appropriate, this is where they will recommend hearing aids. At this point, you can make the decision if you wish to proceed. With every hearing aid, we offer a 30-day money-back, freepost return guarantee.

If you choose to invest, the audiologist will order in your hearing aids, set them up and send them out to your preferred address. Once you receive your devices you will have your remote hearing aid fitting which will set up the hearing aids to your individual requirements.

Step 3 –  Adjust

Aftercare at your convenience

Your first two follow ups are also included in the package within the 30 day trial period. After this time, you are free to book in at your convenience. We offer a pay as you go approach rather than a bundled aftercare package as we feel that for many people, it would work out more cost effective this way. Rest assured though, your hearing devices will still have a 2 years manufacturers warranty.

Family Centered Care by Adjust Hearing

The beauty of remote hearing care is that your family can join in to support you from anywhere in the world. We simply send out an additional link to the email address you provide and they can join the consultation at no additional charge.

Live Captioning For Seamless Accessibility

All of our video consultations are captioned to help you follow the conversation with ease. We are also able to communicate through the integrated instant messaging system.

We have a dedicated team of experts available to help you with any further questions; why not email us with any queries at

Tools to Help You Prepare For Your Online Audiology Appointment

Adjust Hearing has integrated many of the tools offered by the Ida Institute to help you prepare for your appointment. By using these tools your audiologist will be more informed about how best to help you. You can upload the results during the booking process or simply go through them with your audiologist during the call.

Which Hearing Aids Do We Sell?

We sell hearing aids that sit behind the ear with a receiver that goes in to the canal (RIC). Individuals that require custom moulds or have complex needs would be better suited to a brick and mortar clinic. If you are unsure, you should book in free of charge with one of our audiologists to discuss this further. They will provide an honest and ethical recommendation based on your individual requirements.

How Else Can I Properly Manage Hearing Loss?

Along with buying hearing aids online, Adjust Hearing offers a full range of audiological services:

  • Hearing Tactics introduces you to strategies, services and specialist equipment to help you to thrive with hearing loss
  • Tinnitus Support is available for those that are struggling or would like expert advice.
  • Balance and Dizziness consultations can be beneficial to getting you the correct referral if you are struggling with your GP.

Alternatively, you can book in for a general appointment to discuss anything and everything about your ears.

What To Expect From Adjust Hearing

We hold ourselves to the highest standards of audiological care. All of our digital hearing aids come with a 24 month manufacturers warranty and two follow up sessions. From then on our sessions are charged at a fixed £2 per minute and you can get in touch as often as you see fit. You are in full control.

If you have any questions regarding our behind the ear hearing aid or you need advice from our experienced audiologists then please book your appointment. Our team look forward to meeting you and we will do our best to help.