Are your hearing aids compatible for teleaudiology services?

For us to adjust your hearing aids remotely there are some key criteria that you must meet.

Essential Requirements for remote hearing aid fine tuning

  1. You are an individual over the age of 16 years or an individual below the age of 16 years accompanied by a legal guardian
  2. You have an active email address
  3. You have access to an apple or google play store account
  4. You have an iPhone 5s or newer or Android smartphone with an operating system of 6.0 or later
  5. You have access to wifi or 4G for audio/video conferencing
  6. You have a bluetooth enabled hearing aid

Desired requirements for remote hearing aid fine tuning

  1. Willing or interested in sending feedback about your listening experience
  2. Ability to install and use smartphone applications
  3. Internet connection above 15mb/s

List of compatible hearing aids


Resound One 5/7/9
Resound Linx Quattro 5/7/9
Resound Linx 3D RIC 5/7/9
Resound Linx 3D BTE 5/7/9
Resound Linx 3D ITC wireless 5/7/9
Resound Enzo Q 5/7/9
Resound Enzo 3D 5/7/9


Phonak Audeo Paradise 30/50/70/90
Phonak Bolero Paradise 30/50/70/90

Phonak Audeo Marvel 30/50/70/90

Phonak Bolero Marvel 30/50/70/90
Phonak Naida Paradise 30/50/70/90
Phonak Naida Marvel 30/50/70/90

IMPORTANT NOTE: Recent updates from hearing aid manufacturers means that third party providers can no longer connect remotely with hearing aids without first creating a physical connection with the devices.

We can still achieve a remote fine tuning but it is slightly more complex. Please contact us for details.