How do we perform our home hearing test?

Our home hearing test is conducted using a specialist piece of equipment. It was designed to be used at home by you without any specialist support. The company that built this device is called Clementine, based in the Netherlands. The device itself is called Clementine Home.

Clementine Home

The Clementine Home is designed to be reliable and exceptionally user-friendly. Anyone can use it from home. It uses an integrated video camera called an otoscope to take an accurate photo of your ear and ear drum. After snapping the photo of your ears, it instructs you to put on the headphones and takes you through the hearing test. The whole process is completed in less than 10-15 minutes.

Home hearing test


The Clementine home is calibrated to the required international standards and is therefore more accurate than online tests and is just as precise as in-clinic equipment. It also uses noise-cancelling headphones to reduce ambient sounds down to an acceptable level. This helps to ensure that we are obtaining the most accurate test results.

To perform the test all we ask is that you find a nice quiet, comfortable room where you will not be disturbed for approximately 10-15 minutes. The process of undertaking the home hearing test couldn’t be simpler and the video instructions make it very easy to follow along.

Conductive hearing loss and risk factors

When used independently, there are limitations to the Clementine home. It does not have bone conduction testing which is used to help determine the nature of the hearing loss.

However, when you combine the otoscopy images and the hearing test with a thorough risk assessment tool (CEDRA) it is highly unlikely that we would miss any referrable conditions. In fact, independent peer reviewed studies have shown that 90% of referrable conditions are detected by using the CEDRA assessment on its own (with no otoscopy or hearing assessment).

If we identify that you will require a specialist medical investigation, we will take the appropriate action so you can obtain the appropriate referral.

Request. Assess. Return

The process for the home assessment is simple. Firstly, book in for your FREE initial assessment. This allows you to meet your audiologist. They can arrange for the delivery of the equipment to your preferred address on your chosen date.

You can then conduct the hearing assessment independently at home or if you would prefer our audiologists can arrange a video consultation to support you through it. Once completed, we arrange for the device to be collected on a date convenient to you.

Once we receive the equipment back, we schedule you in for a discussion about next steps. This may include our audiologist prescribing our specialist bluetooth hearing aids.

Whatever the outcome of your hearing evaluation, our audiologists will never compromise on your health and safety. Our quality standards ensure that the care you receive from us online is the same, if not better, than what you would get in-perso

Book in for your FREE Initial Assessment

To discuss arranging a home hearing test please schedule in for a free 15 minute initial assessment with one of our audiologists.